Why Choose Us

WHY CHOOSE US

• We are an independent clinic separate from manufacturers, ensuring that the product prescribed to you is based solely on your needs, free from any manufacturer influence. We work with all major hearing aid manufacturers and focus solely on choosing the best technology available today to provide you with the optimal assistance.
• Our clinic utilizes state-of-the-art equipment such as Audio Star Pro and Verifit 2, ensuring that the hearing aids you invest in enable you to hear speech as clearly as possible and derive maximum benefit from them.
• We regularly update our knowledge on all six main manufacturer brands—Phonak, ReSound, Signia, Starkey, Unitron, and Widex—equally, enabling us to explain why one brand may be preferable over another and the pros and cons of each, thus avoiding any misrepresentation of their performance, appearance, benefits, elements, or use.
• As we are not dealers and do not resell hearing aids, you pay the same amount as we acquire the hearing aids from the manufacturers. We only charge for our service.
• We offer demo hearing aids to help you find the best match between your needs and expectations. Additionally, we conduct mandatory Real Ear Measurement tests and make necessary adjustments based on the results, utilizing scientifically approved fitting formulas rather than manufacturer-prioritized ones.
• Our clinic conducts speech tests in multiple languages, crucial for determining the right hearing aids for you.
• We offer extended hours and Saturday appointments for your convenience.
• We take into account any physical dexterity and vision problems in the selection of hearing devices, recognizing how they can affect the successful handling of hearing aids.
• Your lifestyle and occupation are also considered in the choice of style and recommended features of your hearing aids.
• We provide thorough instruction on how to care for and maintain your hearing device in optimal condition, including guidance on using smartphone or smartwatch apps.
• You can reach us in real-time via text, messaging, voice call, or video call for any assistance or questions.
• We offer a cash-back guarantee within 28 days, allowing you to return your aid and receive a full refund if you are not satisfied with our service within the trial period.
• We provide transparent warranties for both products and services.
• We assist you in determining how much, if anything, your insurance will cover, including AADL, AISH, Veterans Affairs, Workers’ Compensation Board, Non-Insured Health Benefits (NIHB) Directorate, First Nations and Inuit Branch, Health Canada, ASEBP, and direct billing to them.