Second Opinion

Second opinion and counselling

• Did you inherit hearing aids but need a professional to program and fit them?
• Did you purchase a second-hand hearing device, but you need a professional to reprogram and adjust it based on your hearing loss?
• Did you purchase hearing aids from another clinic but are not happy with how they work, and multiple adjustments didn’t help you?
• Do you need help, tips, or advice to get the most out of your current hearing aids?

We are happy to:

• Test (or re-test) your hearing,
• Program your hearing aids,
• Verify the fitting to your prescription, and
• Perform electro-acoustic tests to ensure that the hearing aids are fully functional.

Counselling on

• • What to get out of your hearing aids
  • What technology your hearing aids have
  • What sort of adjustments you need
  • How to get the absolute performance from your hearing aids

Free app to your phone using our Wi-Fi,

With our free Wi-Fi, we will help you download and add the free app to your phone, and teach you how to use it: to make adjustments, change volume, control noise, and answer or reject calls on your phone via the hearing aids. Additionally, the app for hearing aids can provide features such as:

• Customizing sound settings for different environments (e.g., restaurant, outdoor)
• Tracking battery life and receiving low battery notifications
• Accessing user manuals and troubleshooting guides
• Connecting to other devices such as TVs or audio systems
• Providing remote assistance or tele-audiology services for adjustments and support”
  
  Just remember:
• • Hearing aids should NOT cause any sore spots in the ear
  • Hearing aids should be comfortable physically and acoustically
  • Your own voice might sound different but it should NOT echo, vibrate or sound hollow.
  • Noise should be loud but NOT uncomfortable.

An appointment is typically 2 hour.